You're probably
wondering…

Not even a little. The platform walks you through everything. If you can fill out a form and pick a t-shirt color, you’re overqualified.

Product setup, SKU management, design support, pricing guidance, channels, fulfillment, and ongoing optimization. Basically the entire merch operation minus being your brand.

POD is a fulfillment method. Merchously is the full operating system around it — catalog, pricing, channels, design, intelligence — with POD and bulk as fulfillment options behind the scenes.

Completely. It’s your brand, your storefront, your customer data. We’re the engine, not the owner.

No. Your subscription covers everything. Sign up and start building the same day.

Anytime. Upgrade immediately, downgrade at the end of your cycle. No contracts, no penalties, no guilt trips.

The platform tells you before you hit a wall. Add capacity with an add-on or bump your plan — never a surprise overage charge.

Fulfillment is billed per-order at-cost by your production partner — same way it works anywhere else. The subscription covers the platform and tooling.

No revenue share. You pay the subscription, you keep your revenue.

Onboarding is ~30 minutes. Most programs are live within 48 hours — the time varies mostly by how fast you upload designs.

A brand, an audience, and a rough idea of what you want to sell. The assistant handles the rest — including suggesting product mix if you don’t know where to start.

Yes — we connect to Shopify, TikTok Shop, and custom storefronts. On Pro and Business plans you can run multiple channels at once.

Apparel (tees, hoodies, crewnecks, caps), accessories (totes, stickers, mugs, posters), and on Business plans we unlock custom and premium categories.

Yes. Template support is on every plan. Pro gives you 1 premium design credit per month; Business gives you 3. Extra credits can be bought à la carte.

PNG, JPG, SVG, AI, PSD. The platform checks resolution, color mode, and print-safe zones before you can launch — so nothing ships pixelated.

A vetted network of production partners across the US, EU, and APAC. We route each order to the fastest, highest-rated partner for that product and destination.

Typical: 2–5 business days production, 2–7 days shipping. Express options available at checkout.

Yes — 40+ countries. Automatic tax/duty handling and multi-currency pricing at checkout.

Defects and production issues are covered by the partner network. The platform surfaces exceptions, and our support team handles edge cases so you don’t have to.

Yes — the AI guides you in real time, and our support team is reachable by email on every plan, chat on Pro+, and priority + dedicated CSM on Business and White-Glove.

You can export everything — catalog, customers, orders, assets — anytime. We keep your account in read-only mode for 90 days after cancellation.

No. Your catalog, designs, and customer data are never used to train any model — yours or anyone else’s.